Privacy Policy

Effective Date: 1/16/2025

Last Updated: 11/13/2025

Introduction

Welcome to Rozaluxe LLC ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and visit our website.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Business Information

Rozaluxe LLC
Located in Elyria, Ohio
Serving customers primarily in Ohio and Maryland

Information We Collect

We collect several types of information from and about users of our services:

Personal Information

  • Name: To identify you and personalize our communications

  • Email Address: To communicate with you regarding services, scheduling, invoices, and business matters

  • Payment Information: Processed securely through our payment processor (Stripe, Cash app and other forms of accepting payment) for service payments

Automatically Collected Information

  • Cookies: Small data files stored on your device to enhance your browsing experience

  • Analytics Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns

How We Use Your Information

We use the information we collect exclusively for legitimate business purposes related to providing our services to you:

  • Service Delivery: To provide, maintain, and improve our services

  • Communication: To contact you regarding:

    • Scheduling appointments and service times

    • Sending invoices and receipts

    • Payment confirmations

    • Service updates and business-related matters

    • Newsletters (with your consent)

  • Business Operations: To process payments, maintain records, and fulfill our contractual obligations

  • Analytics: To understand how our services are used and improve user experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information Sharing and Disclosure

We share your information only with trusted third-party service providers necessary to conduct our business:

Third-Party Service Providers

Stripe (Payment Processing)
We use Stripe to process payments securely. When you make a payment, your payment information is transmitted directly to Stripe. We do not store complete credit card information on our servers. Stripe's use of your information is governed by their privacy policy.

FreshBooks (Accounting Software)
We use FreshBooks for accounting, invoicing, and financial record-keeping. Your name, email, and payment information may be shared with FreshBooks to facilitate these services.

Cash App and Venmo

Sometimes our customers want to send payment using a different method and we are happy to be flexible and allow them to do so. When that happens your payment information may be shared with Cash App and Venmo to facilitate these services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We take the security of your personal information seriously. All employees and individuals working with or employed by Rozaluxe LLC are required to sign a Non-Disclosure Agreement (NDA) that legally binds them to keep all customer information confidential.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This typically includes:

  • Active customer data: Retained while you remain a customer

  • Financial records: Retained according to legal and accounting requirements

  • Communication records: Retained as needed for business continuity

Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you

  • Correction: You may request that we correct any inaccurate or incomplete information

  • Deletion: You may request deletion of your personal information, subject to legal obligations

  • Opt-Out: You may opt out of receiving newsletters or marketing communications at any time by contacting us or using the unsubscribe link in our emails

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences

  • Understand how you use our website

  • Improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Geographic Scope

Our services are primarily offered to customers located in Ohio and Maryland. This Privacy Policy is designed to comply with applicable U.S. federal and state laws.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Rozaluxe LLC
Email: rozaluxeventures@gmail.com
Phone: 440-731-2589
Address: Elyria, Ohio

We will respond to your inquiry within a reasonable timeframe.

Your Consent

By using our services, you consent to this Privacy Policy and agree to its terms.